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Media Enquiries:
Email: marketing@nirwanagardens.com.sg
Telephone: +65 6213 5830

We are pleased to announce that Grand Lagoi Hotel 100% compliant and certified with CHSE certification. We are most delighted to welcome guests back to our Resort/Hotel and restaurants with a stamp of approval from the Indonesia’s Ministry of Tourism and Creative Economy.

The CHSE (Clean, Health, Safety & Environment) Certification Program is a process of granting certificates to tourism businesses, other related businesses/facilities, the community environment, and tourism destinations.

As a four-star hotel brand in Bintan, Indonesia, we are committed to providing guests with more comfortable, secure, and safe services for their pleasant stay. Grand Lagoi Hotel have spent the last several months implementing new normal safety and hygiene protocols to create a welcoming holiday, business and family destination. The management team have also worked hard together with every department to establish the new normal safety guidelines to ensure the strictest hygiene standards. 

Furthermore, we have also implemented digital innovations such as Safe Entry QR scanning, Online menu, Contactless payment, etc

The CHSE certification serves as a guarantee to guests and the public that the products and services provided meet hygiene, health, safety, and environmental sustainability protocols. With 100% CHSE assessed, we are ready and believe that the tourism industry sector will recover and believe hotel guests' trust will continue to grow and to enjoy the resorts’ facilities provided for friends and families.


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The safety and well being of our guests is a top priority and we are constantly monitoring the status of COVID-19 around the world. Click below for information on how to deal with your existing reservation including cancellation policy. 

Many countries have now imposed restrictions to entry for international arrivals, and governments are advising against all but essential travel to some destinations. Please check the official channels of the destination you are scheduled to visit to see if this affects your trip. Stay safe!


Grand Lagoi Hotel by Nirwana Gardens is a 132-room 4-star hotel located at the heart of Lagoi Bay in Bintan Island, Indonesia. The hotel occupies a prime position on the Northern part of the island and is the perfect destination to experience the rustic and quaint side of Bintan.

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